How This FAQ Works for You
We have put together answers to the questions that come up most often — account setup, wallet deposits, withdrawal verification, and reaching our support team. Each answer is written to match how things actually work on Khelo Bangla, not a generic walkthrough. If you deposit via bKash, the answer covers the bKash flow. If you are on mobile, the steps reflect what
you see on your phone screen. Availability depends on your local law and eligible regions, so some features may differ. We update this page when something changes, so check back if you hit a step that looks different from what you remember. If your question is not here, our support team is reachable and the account help section below shows you how
to get through.
- bKash Deposits — Send from your bKash app to the account number shown at checkout, confirm with your PIN, and the balance reflects in your wallet.
- Nagad Transfers — Nagad payments follow the same path — open the app, enter the shown number, confirm, and your account wallet updates.
- Rocket Payments — Rocket works the same way. Use the number shown on the deposit screen, confirm the transfer, and check your wallet balance.